THE EQUINE COLLABORATIVE LLC

Effective Date: May 14, 2024

The Equine Collaborative LLC ("we," "us," or "our") operates the website theequinecollab.com and associated online platforms (collectively, the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, purchase a membership, enroll in a course, or otherwise interact with us.

Please read this Privacy Policy carefully. By using our Site, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number, and billing information when you sign up for a membership or course

Communications you send us, such as inquiries and support requests

Information submitted through forms on our Site (such as free masterclass requests)

We also automatically collect certain technical information when you visit our Site, including:

IP address, browser type, and device information

Pages visited, time spent on pages, and referring URLs

Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

Create and manage your account and membership

Process payments and deliver courses and content

Send transactional emails, receipts, and course updates

Send marketing communications (with your consent, and you may opt out at any time)

Respond to your inquiries and provide customer support

Improve our Site, content, and services

Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who assist us in operating our Site and delivering services (such as payment processors, email platforms, and video hosting services), who are contractually bound to protect your information

Legal authorities if required by law, court order, or to protect our legal rights

A successor entity in the event of a merger, acquisition, or sale of assets, with notice to you

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us (see Section 9).

5. Cookies

Our Site uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze Site traffic. You may control cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our Site.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

8. Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information by logging into your account or contacting us

Request deletion of your personal information, subject to certain legal exceptions

Opt out of marketing emails by clicking "unsubscribe" in any marketing email or contacting us directly

Request information about the categories of personal information we have collected about you

To exercise any of these rights, contact us at [email protected].

10. Montana Residents

Montana residents may have additional rights under applicable state law. We honor requests to access, correct, or delete personal information as described above. We do not discriminate against individuals who exercise their privacy rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Your continued use of our Site after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: [email protected]